Shipping & Customs — Shipping, Duty & Customs Information | WIPO SPORT

This page explains WIPO SPORT’s shipping options, estimated transit times, Incoterms, customs documentation requirements, duties & taxes responsibilities, cargo insurance & claims, packing recommendations and handling of restricted items to help customers complete international and domestic logistics and customs clearance smoothly.

1. Shipping Methods & Estimated Transit Times

• Express Couriers (DHL, FedEx, UPS, TNT, etc.)
  • Use: small shipments, urgent samples.
  • Estimated transit: typically 2–7 business days internationally (depends on destination and customs).
• Air Freight
  • Use: small-to-medium volume where speed is needed and cost is lower than courier for heavier shipments.
  • Estimated transit: ~3–10 days to port/airport (excluding customs).
• Sea Freight (FCL / LCL)
  • Use: large volume, cost-sensitive shipments.
  • Estimated transit: ~20–45 days depending on route and transits.
• Domestic Delivery
  • Use: shipments from local warehouses or last-mile delivery.
  • Estimated transit: 1–7 days depending on destination and service.

2. Incoterms (Trade Terms) Overview

• EXW (Ex Works): Buyer responsible for export, carriage, import and all costs/risks from seller’s premises.
• FOB (Free on Board): Seller handles export clearance and loading; buyer assumes sea freight and import risk/costs.
• CFR / CNF (Cost & Freight): Seller pays freight to destination port; buyer assumes import costs and risks.
• CIF (Cost, Insurance & Freight): Like CFR but seller arranges insurance to destination port.
• DDP (Delivered Duty Paid): Seller bears maximum responsibility including import clearance and duties (available upon agreement).
• Note: Confirm Incoterm and responsibilities before ordering to avoid disputes over costs.

3. Customs Documentation Common documents required:

• Commercial Invoice: item description, quantity, unit price, total value, seller & buyer information, Incoterm.
• Packing List: carton numbers, contents, gross/net weight, dimensions.
• Bill of Lading / Air Waybill: carrier shipping document.
• Certificate of Origin: if required for preferential tariffs, must be requested prior to shipment.
• Other certificates: product test reports, material composition, SDS (for dangerous goods), sanitary/phytosanitary certificates depending on destination.
• Recommendation: verify destination country requirements in advance to avoid holds or rejections.

4. Duties, Taxes & Responsibility

• Import duties, VAT/GST and other taxes are normally payable by the importer unless DDP is agreed.
• HS codes and declared values determine duty rates — provide accurate HS codes and values.
• Do not under-declare values or misrepresent goods to avoid customs enforcement, penalties or seizure.
• Additional fees may include customs brokerage, inspection fees, demurrage, storage, and port handling; responsibility depends on contract terms.

5. Customs Risks & Common Delay Causes

• Incomplete or inaccurate documentation.
• Customs inspections, random checks or product testing.
• Public holidays, port congestion or carrier delays.
• Restricted goods or missing permits/licenses.
• Suggestion: prepare documents 3–7 business days in advance and coordinate with freight forwarder.

6. Cargo Insurance & Claims

• Recommended to purchase cargo insurance covering total loss, partial loss, shortage and damage.
• Insurance coverage depends on parties’ agreement (e.g., CIF sellers often insure to the destination port).
• Typical claims process: preserve evidence (photos, packaging), submit claim with AWB/BL, commercial invoice, packing list and inspection report, insurer/carrier investigation, settlement or denial.
• Keep original packaging and records for claims investigation.

7. Packing & Labeling Recommendations

• Use export-grade packaging (moisture resistant, shock protected, wooden crates or pallets as needed).
• Clearly mark cartons with shipper/consignee, contact phone, destination, gross/net weight, dimensions, box numbers and handling marks (Fragile, This Side Up).
• For valuable goods, use internal cushioning and security seals.

8. Dangerous Goods & Regulated Items

• Dangerous goods (batteries, flammable liquids, gases, corrosives, etc.) must comply with IATA (air) or IMDG (sea) rules and include required declarations and SDS.
• Certain products may be restricted or require import permits (chemicals, medical devices, plant/animal products, etc.). Notify us prior to ordering for feasibility and documentation.
• Non-compliant shipments may be refused, returned or destroyed by carriers/customs.

9. Prohibited or Restricted Items

• Items prohibited by law of origin or destination (illegal drugs, weapons, counterfeit goods, protected wildlife products, etc.) cannot be shipped.
• If an item is likely to be classified as restricted, discuss in advance and provide necessary permits or certificates.

10. FAQ (Selected) Q: Can I request DDP service? A: Yes. We can provide DDP quotations including import duties and clearance for specific destinations—please provide destination country, port/door address and HS code for an accurate quote.

Q: What happens if customs detains my shipment? A: We will coordinate with our customs broker and request documentation. If detention is due to the buyer’s non-compliance or lack of permits, the buyer may be responsible for fines, storage or disposal costs.

Q: I don’t know the HS code — can you help? A: Provide product descriptions, materials and intended use and we can advise on likely HS codes. Final classification is determined by the destination customs authority.

Q: Do you provide export documentation for tax refund? A: We can issue commercial invoices and packing lists required for export. Local tax refund procedures must be handled according to local tax regulations and by the party eligible for refund.

11. Contact & Support

• Logistics & Customs Inquiries (example): info@wiposport.com
• Sales & Shipping Requests (example): info@wiposport.com
• Customer Service Phone (example): +86-1985-9587-501 (Mon–Fri 09:00–18:00 GMT+8)
• For DDP quotes, insurance quotes or tailored logistics solutions, email product list, HS codes (if available), gross/net weight, volume and destination.